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My 2009 Ford Escape went in for a recall on the electric power steering in February 2015. Their "fix" was to reprogram PSCM. On October 9, immediately after starting the car, there was no power steering at all. Brought it to an independent mechanic who found a...
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I didn't like
  • Lack of concern for the safety of customers
#713307
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Our 2008 Ford Escape had the power steering go out. We had car brought to our long-time TRUSTED mechanic who told us this was an issue covered under recall notices issued by Ford. Car was towed to dealership so work could be done under recall. Dealership (Discovery...
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I didn't like
  • Lack of integrity
#589134
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Ford Canada - 2013 Ford F-150 Review from Regina, Saskatchewan
I have a 2013 Ford F-150. The bumpers keep rusting no matter how much I wash, polish, and wax them. I had to have the pinion seal changed already, and I only have 62, 643 km's on it. They've replaced the back bumper twice and the front one once under warranty. Now the...
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2.6
#589122
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We bought the 2003 Ford Taurus used in summer in 2004. We have since replaced the starter in it around every 2 years since 2007, 09, 11, 13, and just recently in Jan 2015. They are typically replaced every year and 9-11 months. That's 5 starters in 7.5 years! Since...
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#588320
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In December of 2013, I purchased a used 2012 Ford Focus from Birchwood Ford in Winnipeg, Manitoba at slightly over 50,000kms. I live in Steinbach, Manitoba and drive approximately 200kms/day to travel to and from work which is all highway mileage. In mid-November, 2014...
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Steinbach, Manitoba
#573880
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Let me be the one to recommend Oakland Ford as the worst dealership in Ontario and probably Canada. I call for an appointment on November 24th, for my 2011 F-150 King Ranch which is overheating when idle. I had to wait 2 weeks for an appointment, the way Oakland Ford...
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2.0
I liked
  • Vehicle
I didn't like
  • Dealership
#564987
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Hello, Thank you for your reply. Despite of the situation, we still thank you for being a loyal Ford Customer. As previously communicated to you on 08-12-2014, we feel that every consideration has been given to this matter and was appropriately addressed in our prior...
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#521513
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I have serviced vehicle according to warranty but had an issue with loss of power and tremendous shaking at high speeds. Took to dealership they found nothing. The issue has been when using transmission taking it out of overdrive and using second gear rather than using...
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Anonymous
Anonymous

I have tried to connect with the CEO for ford (whom is for both Canada & USA) which is always intercepted by her assistances. I was told the same thing as you but I contin...

#516085
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I have a 2010 ford escape. Ac failure. Blowing warm air. Ford dealership says debris has circulated through the system due to a filter bag containing balls in the dryer that burst. $2100 estimate to have entire ac system changed out. I had zero assistance from my...
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#490836
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FORD created a customer satisfaction program on their 2008 Ford escapes for a "Transmission Cooler Failure" - the 09B10. Although they had claimed to notify all of their customers about the issue, they did not! The Program was "regardless of mileage", yet had an...
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#364358
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