Contact Ford Canada Customer Service
Ford Canada Phone Numbers and Emails
Toll-Free Number:
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(800) 565-3673Ford of Canada
Customer Service:
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(877) 636-7316Ford Credit
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(877) 636-7346Ford Credit Canada Company
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(833) 502-1689FordPass Rewards Canada
Ford Canada Email:
Ford Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ford Canada Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ford Canada is 8005653673. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Ford Canada may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ford Canada Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ford Canada is 8005653673. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Ford Canada may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Ford Canada mainly because of product/ service, request for information and account.
The best email to contact Ford Canada is crccan@ford.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Ford Canada Website:
Ford Canada Help Center:
Corporate Office Address:
Other Info (opening hours):
Write Ford Credit
Customer Service Centre
P.O. Box 2400
Edmonton, Alberta T5J 5C7
How Good is Ford Canada's Customer Service?
Summary of Ford Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ford Canada?
Product/ Service Question:
- “My battery keeps going into state of charge. my remote will not start my vehicle. Ford Pass will not start the vehicle. I have had the car in for service twice know and the problem has not been fixed.I believe it is a faulty battery or a over zealous”
- “Warranty”
- “Controls not working”
Request for Information Question:
- “Want to know about hitch”
- “Warranty concern”
- “Looking for a letter of release”
Account Question:
- “Cant log into my account”
- “Balance”
- “Took 2018 Ford Focus with check engine light with code P1450 which is a purge valve problem told dealership this and also said that this is a recall issue on several models but still had to do there code scanning which costed $199.”
Staff Question:
- “To complain about the service at a dealership”
- Unsatisfactory service at dealership
- “Poor service”
Shipping and Delivery Question:
- “Needing parts and cant get them”
- “Parts not being delivered”
- “Blown engine on my 2019 F150 with premium care package.”
Payments and Charges Question:
- “Delayed automatic payment”
- “Payment arrangement”
- “Truck payment”
Return/ Replace Question:
- “I found someone's Ford car keys and would like to return them”
- “Change banking info”
- “Stripped lug nuts in changing tires”
Website/ Application Question:
- “Fordpass app none functional”
Other Question:
- “DOT number”
- Order clarification
- “Trailer hitch”
Compare Ford Canada Customer Service To
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